Privacy Policy

1. Introduction

Khat’s Hair Solutions (Pty) Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from khatshair.co.za.

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2. Information We Collect

When you use our website, we may collect:

Personal information

• Full name
• Email address
• Phone number
• Delivery address
• Billing details

Technical information

• IP address
• Browser type
• Device information
• Pages visited on our website

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3. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate order updates and support
• Send invoices and confirmations
• Improve our website and services
• Comply with legal obligations

We do not sell or rent your personal information to third parties.

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4. Sharing of Information

We may share your information with trusted service providers such as:

• Payment gateways
• Courier and delivery companies
• Website hosting providers

They only receive information necessary to perform their services.

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5. Data Security

We implement reasonable technical and organisational measures to protect your information from loss, misuse, or unauthorised access.

However, no online transmission can be guaranteed 100% secure.

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6. Cookies

Our website uses cookies to:

• Improve user experience
• Analyse website traffic
• Remember preferences

You may disable cookies in your browser settings if you prefer.

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7. Your Rights

Under POPIA, you have the right to:

• Request access to your personal information
• Request corrections or deletion
• Withdraw consent for marketing communications

To exercise these rights, contact us at:
📧 info@khatshair.co.za

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

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9. Contact Information

For privacy-related enquiries, contact:

Khatshair
📧 info@khatshair.co.za
🌍 khatshair.co.za